Terms & Conditions

1Acceptance and entry

By creating an account, or by accessing or using any part of the Service — and, where presented, by selecting “I accept” in relation to these Terms and the Privacy Policy — you acknowledge that you have read, understood, and agree to be bound by them. If you do not agree, do not access or use the Service.

Continued use constitutes ongoing acceptance, including of any updated version of these Terms. Supplemental terms, plan descriptions, or policies presented from time to time are incorporated into these Terms by reference when you accept or use the relevant part of the Service.

2Definitions

“Service”

means Shotink — the studio at shotink.com and all associated websites, applications, stages, tools, editors, features, models, and outputs made available by us, as they may change over time.

“We”, “us”, “our”

means the operator of Shotink.

“Account Holder”

means the person or entity in whose name an account is registered and who is responsible for that account.

“User”

means any person who accesses or uses the Service through an account.

“Your Content”

means the comics, pages, images, scripts, audio, video, prompts, and other material you upload to, enter into, or create within the Service.

“Generated Output”

means the panels, plates, scripts, storyboards, clips, voice, sound, renders, and analyses the Service produces from Your Content at your direction.

“Credits”

means the unit in which use of the Service's model-running features is metered, as described in Section 9.

“Data”

has the meaning given in the Privacy Policy.

3Eligibility and capacity

By accessing the Service you represent and warrant that you are at least 18 years of age, or that you are the parent or legal guardian of a minor and consent on that minor's behalf and accept responsibility for their use. The Service is not directed to, and may not be used by, persons under 18 except through, and under the supervision of, a consenting parent or guardian.

If you accept these Terms on behalf of an entity, you represent that you have authority to bind that entity, and “you” refers to that entity.

4Accounts and security

You are responsible for maintaining the confidentiality of the credentials associated with your account and for all activity that occurs under it, whether or not that activity occurred with your knowledge or consent. Credits spent under your account are spent by you.

You must notify us promptly of any suspected unauthorised access to your account. Where a person uses the Service through your account, we may treat the associated Data and activity as yours.

5Your Content and licence

As between you and us, you retain such ownership rights as you hold in Your Content. You grant us a worldwide, non-exclusive, royalty-free, sublicensable licence to host, store, reproduce, process, transmit, transform, and analyse Your Content solely to operate, maintain, secure, and improve the Service and to produce Generated Output at your direction — including sending it to the third-party infrastructure and model providers described in Section 8 for that purpose. We do not use Your Content to train machine-learning models.

You represent and warrant that you have all rights, permissions, and consents necessary to submit Your Content and to grant this licence, and that Your Content and its processing through the Service do not violate any law or the rights of any person, including copyright, trademark, privacy, and publicity rights. Uploading a comic you do not have the right to adapt is your responsibility, not ours.

You may provide feedback or suggestions. You agree that we may use them for any purpose without obligation or compensation to you.

6Generated Output

As between you and us, you may use Generated Output for any lawful purpose, subject to the rights of third parties in Your Content and to the licences of the models involved. We claim no ownership of Generated Output. You acknowledge that generative models can produce similar or identical output for different users from similar inputs, that output may be inaccurate, incomplete, or unsuitable, and that you are responsible for reviewing it before relying on or publishing it.

Analyses, plans, storyboards, and other notes the Service writes are assistive. They are not decisions produced solely by automated means about any individual, and we make no representation as to their accuracy.

7Acceptable use

You must not use the Service to:

• violate any applicable law or regulation, or infringe or misappropriate the rights of any person, including intellectual property, privacy, and publicity rights;
• upload, generate, or distribute unlawful, harmful, or malicious content, including sexual content involving minors, content that depicts a real person in a sexual or defamatory way without their consent, or material designed to deceive as to its origin;
• upload a recording of a person's voice as a reference for cloning unless you are that person or have their express consent, or use a designed or cloned voice to impersonate a real person;
• interfere with, disrupt, degrade, probe, or circumvent the security, integrity, metering, or performance of the Service or any underlying infrastructure, including attempting to obtain GPU time or Credits you have not paid for;
• use the Service to harass, defraud, deceive, or harm others; or
• resell, sublicense, or make the Service available to third parties except as expressly permitted.

We may investigate suspected violations and take any action we consider appropriate, including removing content and suspending or terminating access.

8Third-party services and models

The Service relies on third-party products, infrastructure, and processors — including GPU cloud providers that run your jobs, a language-model provider that runs the planning passes, hosting and content-delivery providers, and a payment processor — listed in the Privacy Policy. It also runs open-weight machine-learning models published by third parties under their own licences. Such third-party services and models are governed by their own terms and are made available on an “as is” and “as available” basis.

In the event of any default, failure, or improper performance by a third-party provider, you agree to pursue any claim directly against that provider, and we shall not be responsible for the acts, omissions, or performance of any third party, except to the extent we would be liable under these Terms for performing the relevant service ourselves and only to the extent required by applicable law.

If you enable any tool, agent, or automated technology — including the Service's own director feature — to act on your behalf, you authorise and are bound by the actions taken through it, including the Credits it spends.

9Plans, credits and payment

Creating an account is free. Features that run a model are metered in Credits and require a paid monthly plan. Plan prices, the Credits included, top-up prices, and the rate at which features consume Credits are as stated on the pricing page at the time of purchase and may change for future periods with notice.

Plan Credits are granted on each billing day and expire at the end of that billing period; they do not roll over. Credits purchased on top of a plan do not expire while the account remains open and are consumed after plan Credits. Credits have no cash value, are not transferable, and are not refundable except as required by applicable law. Credits spent on a run that fails are returned automatically.

The Service shows an estimate before a metered feature runs. Features billed by GPU time are charged for the time actually used, which may differ from the estimate. Plans renew monthly until cancelled. Upgrades apply immediately; downgrades and cancellations take effect at the end of the period already paid for. Failure to pay may result in suspension of metered features. Except as required by applicable law or expressly stated, fees are non-refundable.

10Service availability and disclaimer of warranties

We use commercially reasonable efforts to make the Service available, but we do not guarantee uninterrupted, timely, secure, or error-free operation, or that a GPU will be available at any given time, and the Service may be modified, suspended, or discontinued in whole or in part at any time.

The Service, including all Data, Generated Output, analyses, and third-party components, is provided on an “as is” and “as available” basis. To the maximum extent permitted by applicable law, we disclaim all warranties, conditions, and representations of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, and availability. No advice or information obtained from the Service creates any warranty not expressly stated in these Terms.

11Limitation of liability

To the maximum extent permitted by applicable law, we will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business, arising out of or relating to the Service, whether in contract, tort, or otherwise, even if advised of the possibility of such damages.

To the maximum extent permitted by applicable law, our total aggregate liability arising out of or relating to the Service and these Terms shall not exceed the total fees actually paid by you to us for the Service in the six (6) months immediately preceding the event giving rise to the liability. Your sole and exclusive remedy for dissatisfaction with the Service is to stop using it.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for fraud, wilful misconduct, gross negligence, death or personal injury caused by negligence, or any non-waivable statutory right.

12Indemnification

You agree to indemnify, defend, and hold harmless us and our officers, directors, employees, and agents from and against any and all claims, actions, demands, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or relating to: your access to or use of the Service; Your Content and any Generated Output you publish or distribute; any act or omission by any person who uses your account; and your breach of these Terms or violation of any law or third-party right.

We may, at our option, assume the exclusive defence and control of any matter subject to indemnification, and you agree to cooperate. You will not settle any matter in a way that imposes obligations on us without our prior written consent.

13Suspension and termination

We may suspend, restrict, or terminate your access to the Service, in whole or in part, at any time and, to the extent permitted by applicable law, for any reason, including suspected violation of these Terms, suspected unlawful, fraudulent, or harmful activity, risk to the Service or any third party, non-payment, or where required by law. Where practicable we will make reasonable efforts to provide notice.

You may close your account at any time by contacting us. On termination, your right to use the Service ceases, and unused Credits are forfeited except as required by applicable law. Provisions that by their nature should survive — including the content licence, disclaimers, limitation of liability, indemnification, governing law, and dispute resolution — survive termination. Handling of Data following termination is described in the Privacy Policy.

14Changes

We may modify these Terms and the Service from time to time. Where changes are material, we will take reasonable steps to notify you, for example by posting an updated version with a new effective date. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

15Governing law

These Terms and any dispute or claim arising out of or in connection with them, the Service, or their subject matter (including non-contractual disputes) are governed by, and construed in accordance with, the laws of the place in which the operator of Shotink is established, without regard to conflict-of-laws principles.

This choice of law does not deprive a consumer or data subject of the protection of mandatory provisions of the law of their country of residence where such protection cannot be derogated from by agreement.

16Dispute resolution and class-action waiver

Any dispute, controversy, or claim arising out of or relating to these Terms or the Service shall be finally resolved by binding arbitration before a single arbitrator, conducted in English, in the place in which the operator of Shotink is established.

Individual basis only

To the maximum extent permitted by applicable law, disputes shall be resolved only on an individual basis. You and we waive any right to bring or participate in any class, collective, consolidated, or representative proceeding. If this waiver is held unenforceable as to any claim, that claim shall be severed and adjudicated individually.

Nothing in this Section prevents either party from seeking urgent interim or injunctive relief from a competent court. Enforceability of arbitration and waiver provisions varies by jurisdiction and may not apply to certain consumers.

17General

Entire agreement. These Terms, together with the Privacy Policy, Cookie Policy, and any applicable plan or supplemental terms, constitute the entire agreement between you and us regarding the Service and supersede prior agreements on that subject.

Severability. If any provision is held invalid or unenforceable, it shall be limited or severed to the minimum extent necessary, and the remaining provisions remain in full effect.

No waiver. Our failure to enforce any provision is not a waiver of it.

Assignment. You may not assign these Terms without our prior written consent. We may assign them, including in connection with a merger, acquisition, or sale of assets. We may use qualified subcontractors and sub-processors to provide the Service.

Force majeure. We are not liable for any failure or delay resulting from causes beyond our reasonable control, including the unavailability of third-party GPU capacity.

Notices. We may provide notices through the Service, by email to the address on your account, or by other reasonable means.

18Contact

Questions about these Terms may be raised through the Service.