Is there a free plan?
Yes. Free costs $0, needs no card, and gives you two projects, one seat and the whole studio. It has no monthly credits: buy a pack at $15 per 1,000, or move to a monthly plan.
What is a credit worth?
One cent. Plans include credits at a lower price, and extra credits are $15, $12, $11 or $10 per 1,000 depending on your plan.
How do I know what a step costs?
The rate list on this page shows what each step costs from our own runs. Picture and video steps are paid by the minute, so the time a step takes is what you pay.
What if a step fails?
You pay for the processing time the step used. A failure before processing starts costs nothing.
Do unused credits carry over?
Yes. Unused monthly credits stay on your balance and add to next month's. Bought credits are used after monthly ones. Every credit expires six months after it was bought or granted. A plan change never deletes credits.
What can I make with 1,500 credits?
One short chapter: about 60 to 70 panels cleaned, styled and turned into shots, with voices and sound. Most of it goes on the video step, which is why we ask you to try three shots before you run eighty.
What happens when I use up my projects?
Nothing you have is touched. You just cannot start a new one until you make room. Download what you want from Deliver, delete a finished project, and the space is free. If your plan ends by itself and you are over Free's limits, the oldest projects get a 30-day countdown and an email before anything goes. A plan change you start asks you to delete whatever is over the new limit first.
Can a single project run out of room?
Yes. A project holds one film. When it is full, download your files from Deliver and start a new project.
Can I run two jobs at once?
One job runs at a time on your account. Anything else you start waits in line and begins by itself. Plan steps and the editors are never held up.
What happens if my payment fails?
You get a 15-day grace period with everything still working. After that the account moves to Free. Your credits stay. Projects or seats over Free's limits get a 30-day countdown, warned by email and cleared when you fit again.
Can I change or stop my plan?
Any time. A plan change never deletes credits. A bigger plan starts when payment completes. A smaller plan, Free included, waits until your account fits: the page lists what is over the limit and you tick what to delete. Deleting a project is permanent, so download anything you need first. A plan that ends by itself falls back to Free, and anything over its limits is deleted after 30 days.
Who owns what I make?
You do. You keep the rights you have in what you upload and in what the studio makes. Your files are never used to train models. See the Terms.
Do you do team or volume pricing?
Yes. If you make many chapters a month or need one bill for a team, write to us before picking Studio.